Privacy Policy
1 INTRODUCTION
The website https://samouelian.gr/ is an online commercial store selling products and services via the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name “GIANNIS SAMOUELIAN”, based in Hephaestus 36 Athens 105 55 and is legally represented, with TIN. 027639993, e-mail address info@samouelian.gr, telephone line of the online store: 21 0321 2433, (hereinafter for the sake of brevity the COMPANY).
The following terms and conditions will apply to the use of the online store with the trademark “GIANNIS SAMOUELIAN” which is located at the electronic address https://samouelian.gr/. Any user who enters and trades or uses the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he is limited to visiting only the store or places and orders and sells products and services) shall be deemed to agree and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
2. Protection of Personal Data
The COMPANY, created this website with the sole purpose of serving their customers. The samouelian.gr website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH). The company has adapted to the GDPR framework.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the samouelian.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
WHAT IS PERSONAL DATA?
Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, e-mail address and telephone number, or a unique device identification number.
GENERALLY
The information provided voluntarily by the users of the mentioned website, is used by samouelian.gr, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information that the company collects through the website is intended to measure its traffic number, to determine the requirements of customers for more products and to facilitate transactions with the company. The company does not distribute to any other organization or partner not affiliated withsamouelian.gr the email addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
GATHERING INFORMATION
Samouelian.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to info @ samouelian.gr.
USE OF INFORMATION
The samouelian.gr collects four types of information about users: (1) information the user gives us when registering as a customer, (2) information the user gives us to execute the order of thesamouelian.gr, (3) information that the user gives us in entries of competitions that take place from time to time, (4) information that the user gives us for activation of telephony and internet services, (5) information that the user gives us when connecting through another platform (ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. In addition, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Thesamouelian.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case , (iii) for new or alternative products offered by samouelian.gr, (iv) special offers of samouelian.gr, (v) activation of telephone or internet service, (vi) receiving gifts after a lottery. You have the opportunity to choose whether or not you want to receive such communications from samouelian.gr by sending your request via e-mail to the email address info @ samouelian.gr.
Access to Information. Every order process requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge of which proof documents of identification of a legal holder are required for the first and only time, is guaranteed in each case. Any supporting document and document certifying and declaring the identity of the customer remains strictly confidential and is checked only by the responsible department of samouelian.gr. The submission of your personal data by you means that you consent to this data being used by the employees ofsamouelian.gr for the reasons mentioned above. The company requires its employees and the maintainers of the website to provide the users-customers with the level of security mentioned in this Privacy Statement. In no other case can samouelian.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which have been collected online without your prior consent (for example in case of a court decision).
USE OF PERSONAL DATA
We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.
Use of Customer Data for Advertising Purposes In order to continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. – Consent: We will not use your data for advertising purposes, unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive. We may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be interested in. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive. We may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be interested in. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive. use or maybe you are interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive. use or maybe you are interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.
Legal Obligations and Legal Defense We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing the loss, fraud, or any other misuse of our services and information systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.
Use of the E-shop home page ( samouelian.gr.) This privacy policy also applies to the use of our website samouelian.gr (“Website”), with the following mechanisms and features regarding privacy.
COOKIES
The samouelian.gr has the ability to use cookies as part of the facility and its services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such assamouelian.gr, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders but also allow us to present you advertising & educational content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the samouelian.gr website to function properly and smoothly . Cookies are divided into the following categories:
- Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the e-shop is directly affected, your personal browsing experience is limited and basic e-commerce functions are under-operated.
- Functionality cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.
- Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are used only to improve the operation of samouelian.gr.
- Advertising Cookies. These cookies are used to provide ads related to you and your interests. They are also used to send advertisements or offers that best meet your needs, thus reducing unwanted and meaningless advertising messages. They also help us measure the effectiveness of our advertising campaigns.
- Cookies Analytics. They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.
Third party vendors, including Google, may display the Company’s ads on Internet sites, use cookies to update, optimize and display ads based on the user’s previous visit to the samouelian.gr website .
To samouelian.gr may also use cookies from your last visit to the website for remarketing.
You can choose to opt out of such use of cookies by Google by clicking here. You can also set your Browser (chrome, firefox edge etc), it notifies you every time before a cookie is downloaded and you decide to download or reject it. In this case, keep in mind that you may not be able to take full advantage of it.
Our company may use Google Analytics features for display ads (e.g., repeat marketing, Google Display Network display reports, etc.). Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads. Here are the available Google Analytics web opt-out options available.
To samouelian.gr comply with the advertising policy under Google AdWords interest and restrictions for sensitive categories:
Tosamouelian.gr and third party vendors, including Google, use cookies together (such as the Google Analytics cookie) to update, optimize and display ads, according to previous visits of some users to its website, to make reports about how the site’s ads are displayed, other uses of the advertising services, interactions with these ad impressions, and ad services related to visits to this website. Our company may use data from Google interest-based advertising or shared third-party data (such as age, gender and interests) with Google Analytics.
We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy is available on our website.
Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
BUSINESS TRANSFERS
In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, on a reasonable scale and as necessary to the Business Transfer, provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and we will inform the affected parties before the personal data becomes subject to a different privacy policy.
EDITING CHILDREN’S PERSONAL DATA
The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we notice that a child’s personal data has been collected by mistake, we will delete that data without undue delay.
PROCESSING OF SENSITIVE DATA
In some cases, we may process specific categories of personal data about you (“sensitive data”). Sensitive data is defined as personal data that reveals racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data for the purpose of identifying a natural person, health or sexual orientation or sexual orientation. . For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior express and individual consent,
CORRECTION, MODIFICATION OR DELETE INFORMATION
The company allows users to correct, change, supplement or delete data and information submitted to samouelian.gr. If you choose to delete information, the company will act to delete that information from its files immediately. For the protection and safety of the user, samouelian.gr will try to make sure that the person who makes the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any questions, contact the company via the website or via e-mail at info @samouelian.gr. The change or correction of your personal data can also be done through the registration page of samouelian.gr.
Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
SECURE TRANSACTIONS
The company is committed to ensuring the security and integrity of the data it collects about the users of its website. The company has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses 256bit TLS technology. TLS technology relies on a key code to encrypt data before it is sent over the (TLS) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and their use is recommended for the connection to this website.
We maintain the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to secure the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise are processed differently. Our information security policy procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the Company who are required to have such information to service orders. In case of violation of data containing personal data, the Company will comply with the applicable legislation regarding the notification of the violation.
YOUR LEGAL RIGHTS
As a data subject you have specific legal rights regarding the personal data we collect from you. The Company will respect your rights and will adequately address your concerns.
The following list contains information about your legal rights arising from applicable data protection laws:
o Right to withdraw consent: Where personal data is processed based on your consent, you may withdraw this consent at any time.
o Right of correction: You can ask us to correct the personal data that concerns you. We make reasonable efforts to maintain your personal data that we hold or control and that are used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the ability to check and correct your personal data by logging in to your personal account on the website.
- Restriction right: You can ask us to restrict the processing of your personal data if
(a.) You question the accuracy of your personal data for the period during which we will need to verify the accuracy; (b.) The processing is illegal and you request the restrict processing instead of deleting your personal data, (c.) We no longer need your personal data, but you need it to support, exercise or defend legal claims, or that we verify whether our legitimate interests take precedence over yours. - Right of access: You may request information about the personal data we hold about you, including information about the categories of personal data we hold or control, for what purpose they are used, from where they were collected, if not from you immediately, and to whom they have been notified, as appropriate. You can receive a free copy of the personal data we hold about you from us free of charge. We reserve the right to charge a reasonable fee for any further copy you may request.
- Right to portability: Upon your request, we will transfer your data to another controller, where technically feasible, provided that processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another controller, who will indicate it to us directly.
- Right of deletion: You can ask us to delete your personal data, where – personal data is no longer necessary in relation to the purposes for which they were collected or processed – you have the right to object to further processing of your personal data and you exercise this right – processing is based on your consent, withdraw your consent and there is no other legal basis for processing – your personal data has been processed illegally unless processing is necessary – to comply with a legal obligation, the which requires elaboration by us – in particular for legal obligations – to support, exercise or defend legal claims.
- Right of objection: You may object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or the legitimate interest of third parties. In this case we will not process your personal data anymore, unless we can prove compelling legal reasons and overriding interest in processing or supporting, exercising or defending legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.
- Right to file a complaint: In the event of a alleged breach of applicable privacy law, you can file a complaint with the data protection supervisor in your country of residence or where the alleged breach occurred.
Please note:
- Time period: We will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request.
- Restriction of access: In some cases we may not be able to provide access to all or some of your personal data under applicable law. If we deny your request for access, we will inform you of the reason for this denial.
- Non-identification: In some cases, we may not be able to retrieve your personal information because of the identities you provide in your application. Two examples of personal data that we can not search for when providing your name and email address are: – data collected through browser cookies, – data collected by social media if you have posted a comment under a pseudonym it is not known to us.
In such cases, where we cannot identify you as the data subject, we are unable to comply with your request to enforce your legal rights as described in this article, unless you provide us with additional information enabling you to be identified.
- Exercising your legal rights: In order to exercise your legal rights, please contact us in writing via e-mail.
KEEPING YOUR PERSONAL DATA
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal information for a longer period of time due to legal provisions.
In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains files that contain information about individuals who do not wish to be contacted in the future (eg via group e-mails). We categorize your requests as consent for the storage of your personal data for the purposes of maintaining this file unless you give us different instructions.
Please address your questions regarding data protection and any requests for exercising your legal rights to the data controller at info@samouelian.gr.
PERIODIC CHANGES
The company is constantly expanding, updating and improving its website, and related products and services will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures applied by samouelia.gr.
If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it